Warranty & Repairs

Talkaphone Service

Talk-A-Phone Co. warrants Talk-A-Phone Co. emergency/information telephone equipment against any defects in material and workmanship, under normal use, for a period of twenty-four months from the date of installation, and Talk-A-Phone Co. intercom products for a period of ninety days from the date of installation, provided that Talk-A-Phone receives a completed “Installation Certification” certifying the date on which the system has been installed. An “Installation Certification” card is enclosed with every unit. In the event that no “Installation Certification” is received by Talk-A-Phone Co., the warranty period will commence on the date of shipment by Talk-A-Phone Co. The warranty period for models ETP-PM, ETP-MT, ETP-MT/R, WEBS-PM and WEBS-MT/R (including all options, but not including electronics which is covered for 2 years) is five years, under the same terms and conditions.

In the event your product is found by Talk-A-Phone Co. to be defective within the warranty period, Talk-A-Phone Co.’s only obligation and your exclusive remedy shall be the repair and/or replacement of any defective parts, provided the equipment is returned to Talk-A-Phone Co. at the address listed below. It is expressly understood that Talk-A-Phone Co. shall have no obligation to furnish labor, nor pay for the labor of any third parties, nor bear the expense of shipping defective products for repair. This warranty shall not apply if Talk-A-Phone Co. determines that the defects were caused by improper use or installation, or damage caused to the equipment by others.

Talk-A-Phone Co.
7530 North Natchez Ave
Niles, Illinois 60714